How to Edit Device Names and Descriptions in the Shayp App
Introduction
Managing your devices effectively requires proper organization and labeling. This guide explains how to change the name and description of your devices in the Shayp app, allowing you to maintain clear identification of all equipment in your system. Proper device naming helps streamline operations and makes it easier for team members to locate and reference specific devices.
Accessing Your Device Settings
To begin editing your device information:
- Navigate to the menu on the left-hand side of your screen
- Select Dashboard
- You will see all your devices displayed in List view
- Click on the specific device you wish to modify
Once you select a device, you will be directed to its dashboard where all device information is displayed.
Editing Device Information
To make changes to your device:
- Locate and click the Edit Device button in the right-hand corner of the device dashboard
- Within the Edit Device section, you can modify the following:
- Description: You can freely change this field to better describe your device
Understanding Permissions and Limitations
It's important to understand what can and cannot be changed when editing devices:
- Address Changes: You may only edit the address if there was a typo or error during setup. Do not use this feature if you are relocating the device.
- Location Changes: Device location changes cannot be made directly through the interface. These changes must be processed through the Shayp support team.
- Permission Requirements: Only users with admin privileges on both the device and the account can make these changes.
Troubleshooting
If you encounter issues while trying to edit device information:
- Greyed-Out Fields: If the description field appears blanked out or inactive when you click Edit Device, you likely don't have the necessary permissions to make changes.
- Getting Help: Contact support@shayp.com for assistance with:
- Permission issues
- Device relocation requests
- Any other changes that cannot be made through the user interface
Best Practices
- Consistent Naming: Develop a consistent naming convention for all devices to maintain organization
- Descriptive Details: Include relevant information in the description such as location, purpose, or other identifying characteristics
- Regular Updates: Review and update device descriptions periodically to ensure accuracy
Conclusion
Properly managing your device information in the Shayp app helps maintain an organised system that is easy to navigate. While you can update device descriptions through the Edit Device function, remember that certain changes require administrator permissions or support team assistance. By following the steps outlined in this guide, you can ensure your devices are clearly labeled and properly documented within your system.