How to Set Up Alerts in Your Shayp Account

Setting up alerts in your Shayp account is essential for proactive water management and leak detection. This guide will walk you through the process of creating custom alerts that notify you when specific conditions are met, helping you respond quickly to potential issues and monitor consumption patterns.

Accessing the Alerts Section

Navigate to Your Account

1. Log in to your Shayp account
2. Select your account from the left-hand side menu to ensure you're working with the correct account
3. Scroll down to find the Alerts section (5th item in the left-hand side menu)

Once in the Alerts section, you'll see two main types of alerts available:

• Leak Alerts - Notify you when water leaks are detected
• Consumption Alerts - Monitor water usage patterns

 

Creating Leak Alerts

Setting Up a New Leak Alert

1. Click "Create New Alert" button on the right-hand side of the screen
2. Configure your alert settings using the following options:

Alert Configuration Options

Contact Information:

• Email Address: Enter the email where you want to receive notifications
• Language Selection: Choose your preferred language for alert messages
• Phone Number: Add your mobile number if you prefer SMS notifications over email

Alert Parameters:

• Alert Threshold: Set the leak detection sensitivity in liters per hour (e.g., 100 L/h)
• Device Selection: Choose which devices to monitor
  • Select all devices for comprehensive monitoring
  • Choose specific devices for targeted alerts

Notification Schedule:

• Always: Receive alerts 24/7
• Weekdays Only: Get notifications Monday through Friday
• Office Hours: Receive alerts during business hours only

Finalizing Your Alert

1. Review your settings to ensure all information is correct
2. Scroll to the bottom of the configuration page
3. Click "Create" to save your new alert

You'll receive a confirmation message indicating that your alert has been created successfully.

Managing Your Alerts

Once your alerts are set up, you have several management options:

• Edit: Modify alert settings, thresholds, or contact information
• Delete: Remove alerts that are no longer needed
• Test: Verify that your alerts are working correctly

Best Practices for Alert Configuration

Set Appropriate Thresholds: Configure leak thresholds based on your typical usage patterns. Start with moderate sensitivity and adjust based on your experience.

Use Multiple Notification Methods: Consider setting up both email and SMS notifications for critical alerts to ensure you don't miss important notifications.

Regular Review: Periodically review and update your alert settings to ensure they remain relevant to your current needs.

Device-Specific Alerts: For large facilities, consider creating different alerts for different areas or device types to help pinpoint issues quickly.

Consumption Alerts

While this guide focuses on leak alerts, consumption alerts work similarly and allow you to monitor water usage patterns, helping you:

• Track unusual consumption spikes
• Monitor usage against budgets or targets
• Identify trends in water consumption

Conclusion

Setting up alerts in your Shayp account is a crucial step in proactive water management. By configuring appropriate leak and consumption alerts, you can quickly respond to issues, prevent water waste, and maintain better control over your water systems. Start with basic leak alerts and gradually expand your monitoring as you become more familiar with your usage patterns.

Remember to test your alerts after setup to ensure they're working correctly, and don't hesitate to adjust thresholds and settings based on your operational experience.